Already a Lifeline Customer?

Reach out to your service provider directly to enroll in the program. You do not need to use the Apply Now button below.

If you are currently enrolled in the Lifeline program, you do not have to apply again for the Get Broadband. You can apply your Lifeline and Get Broadband to the same or separate services. Talk to your Lifeline provider about the services they may have available as part of Get Broadband, including options to apply the discounts to your existing Lifeline service, or contact another broadband provider participating in the Get Broadband Program to apply the benefit to a separate broadband service.

Already in a low-income or COVID-19 relief program with a non-Lifeline provider?

Reach out to your service provider directly to enroll in the program. You do not need to use the Apply Now button below.

If you do not participate in Lifeline but receive service from a participating provider that has its own low-income or COVID-19 relief program, you may not need to apply again for the Get Broadband. This option is only available if the provider obtained approval for its application process from the CHANGE HERE. Talk to your provider for more information.

Important: This is a Temporary

Before you apply, it is important to understand that the Get Broadband Program will end when the fund runs out of money or six months after the Department of Health and Human Services declares an end to the COVID-19 health emergency, whichever is sooner. Participating households will need to opt-in to continue receiving broadband services from their provider after the program ends. If a household chooses to continue receiving service after the end of the Get Broadband Program, they will be billed the broadband provider’s general monthly rate.


There are three ways to apply for the Get Broadband Program.

Online with CHANGE

Use the online application (available in English and Spanish).

Mail with CHANGE

Print an application in English or Spanish (instructions also available in 9 additional languages).

Complete the application and send with proof of eligibility to:

Get Broadband Support Center

P.O. Box 7081
London, KY 40742

Contact Your Broadband Provider

Ask your provider if they participate in the Get Broadband Program, or use our online tool to find a participating company near you. Participating companies can help you apply through the National Verifier or through their company’s application process.


After you submit an application, we will share the results with you. If you apply online, you may receive an immediate approval. If we cannot prove your eligibility automatically, we will request additional documentation from you and provide information on how you can submit those documents for review.


Once we approve your application, you can choose a company that offers Get Broadband Program discounts and sign up for service.

Talk to a participating provider to learn more about what services they have available for Get Broadband recipients and to find out how to enroll.

Enhanced Tribal Benefit

The Get Broadband helps to connect Tribal communities during the pandemic with an enhanced benefit for consumers living on Tribal lands.